Daupler, a response management platform for utilities and municipalities, has raised $15 million in Series B funding to expand its AI-powered solutions.

The investment, led by Aqualateral, with participation from Burnt Island Ventures and KCRise Fund, will help Daupler enhance its real-time incident response tools, grow within the electric utility market, and scale internationally into the UK and EU.

Why Incident Response Automation Matters

• 💰 $4 trillion in infrastructure losses are projected over the next 15 years due to climate-related damage.
• 🌊 Extreme weather events, aging infrastructure, and workforce shortages are straining utilities.
• 🚰 Water and power outages require faster, more efficient response tools to maintain service reliability.

“Aqualateral invests in transformative solutions that help communities remain resilient,” said Jiten Manglani, CIO of Aqualateral. “Daupler is redefining how utilities handle emergencies, ensuring timely service restoration when people need it most.”

🛠️ How Daupler is Modernizing Utility Response

Daupler’s AI-powered platform streamlines emergency response by:

• ⚡ Identifying and triaging incidents in real time.
• 🏗️ Automating crew scheduling and dispatch for faster resolutions.
• 📊 Expanding analytics capabilities to optimize field operations.
• 🔄 Enhancing customer communication to improve service transparency.

“Utilities are under pressure to do more with less,” said John Bertrand, CEO of Daupler. “This funding accelerates our ability to modernize incident response, improve service outcomes, and scale globally.”

Expanding Global Reach & Product Innovation

Daupler is growing rapidly, already serving utilities in 38 U.S. states, Canada, and New Zealand. With this funding, the company is:

• 🌍 Scaling operations to serve water utilities in the UK and EU.
• 🏆 Enhancing AI-driven analytics to optimize dispatch and crew workflows.
• 🏙️ Increasing adoption among electric utilities, helping municipalities and co-ops improve service reliability.

Real-World Impact

Daupler has already transformed emergency response for its clients:

• ⚡ 50% faster response times and 80% reduction in costs for major utilities.
• 🌪️ During Hurricane Helene (2024), Daupler automated thousands of incident responses, easing the burden on utility staff and restoring services faster.
• 🏙️ The City of Durham, NC, has seen dramatic improvements since adopting Daupler, leading to better crew coordination and faster service restoration.

🔐 Built for Security & Reliability

Daupler’s platform operates in FedRAMP High cloud environments and meets NIST SP 800-171 and CMMC controls, ensuring secure handling of sensitive utility data.

As utilities worldwide face increasing service challenges, Daupler is leading the charge in modernizing incident response, ensuring communities remain safe, connected, and resilient.